Frequently Asked Questions.
Get quick answers to common questions about our system, process, and support. If you don’t find the answer here, feel free to reach out!
General
What is gentlehomes?
gentlehomes is your trusted resource for self-led building projects. We provide design sets, project management tools, and practical guides to help you confidently bring your vision to life while simplifying every step of the home-building process.
Why choose gentlehomes?
gentlehomes empowers you to take control of your project with tools that make home-building efficient and intentional. Whether you’re crafting a serene retreat or a sustainable family home, our resources are designed to save you time, reduce stress, and provide a clear path from concept to completion.
Notion Templates
What are the Notion templates?
The Notion Project Manager is a complete digital workspace that simplifies home-building. It includes:
Do I need experience with Notion?
Not at all! Whether you’re a Notion pro or completely new, we’ve included step-by-step instructions to help you get started quickly and easily.
Can I customize the templates?
Absolutely! Each template is fully customizable, allowing you to tailor it to your specific project needs and preferences.
What’s included in the Notion Project Manager?
The Project Manager equips you with tools for:
Build Guide:18 guides, 5 phases, tailored to Owners & builders.
Project Dashboard:Stay on top of every phase of your build at a glance.
Task List:Stay organized by tracking to-dos and deadlines.
Materials (FF&E):Materials, finishes, fixtures, and equipment specs.
Budget Manager:Track costs and stay on budget with ease.
Milestones & Timeline:Visualize your project’s progress with a timeline.
Construction Admin:Manage RFIs, change orders, and site instructions.
Meetings & Files:Document all key discussions, updates, and resources.
Design Sets
What types of design sets are available?
We offer pre-designed drawing sets for a Sauna, ADU, and Cabin, all inspired by the Starlight Grove project.
What’s included in the drawing sets?
Each set includes:
- Foundation, Floor plans, Roof Plan, elevations, sections and lighting layout.
- Material specifications
- Detailed design intent drawings
Can I customize the designs?
Absolutely! Our sets are flexible and can be tailored by you or your builder to fit your needs.
What file formats are the design sets in?
They’re delivered as PDFs and CAD files for easy use. However, these files are for design intent purposes only and must be reviewed and adapted by licensed professionals before use.
Compliance and Disclaimer
Are these designs ready to build?
No, these designs are for conceptual and design intent purposes only. They are designed with Victoria, BC, in mind and reflect regional considerations such as climate and materials. Customers in other locations must consult licensed professionals (architects, engineers, and contractors) to adapt the designs to local codes and regulations.
Can these designs be used in any location?
Yes, the designs are adaptable to different climates and regions. However, local codes and regulations vary, so professional oversight is required to ensure compliance and suitability for your specific site.
How do I get the designs approved for construction?
You must work with licensed professionals (architects, engineers, or contractors) who can adapt the designs to meet local building codes and permitting requirements.
Purchases and Downloads
How do I download my purchases?
A download link will be available on the thank-you page after purchase, and an email will also be sent to you with access. Updates to the product will be sent to you via email notification.
Can I preview the products before buying?
Yes, the free Predesign Notion Template includes the entire framework and can be previewed prior to purchase. Additionally, our website features extensive preview images of the exact drawings and templates on the product pages.
Do you offer refunds or exchanges?
Due to the digital nature of our products, we don’t offer refunds. However, we’re happy to help resolve any issues.
Community and Support
Do you offer technical support?
Yes, we’re here to help! For quick answers, you can use Notion AI directly within your Notion workspace to troubleshoot or explore features. For additional support, email us at info@gentlehomes.ca, and we’ll respond within 24–48 hours.
How can I stay updated on new products and promotions?
Download our free Predesign Guide by opting in through the form on our website. This will give you access to the guide and occasional updates about our latest tools and resources.
Can I suggest new features or templates?
Absolutely! We love hearing feedback. You can email us, connect via social media, or fill out our feedback form here.
Still have questions? Don’t hesitate to reach out! We’re here to help you make the most of your project management experience.